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The New York State Student Success Center (NYSSSC) supports a Student Success Coaching Academy. The Student Success Coaching Academy features experienced, innovative leaders from within NYS who are committed to student success. Coaches support institutions in their journey to enhancing student success and completion.

Upcoming Course Offering: Coaching Strategies for Higher Education 12-week certificate course from August – November  2023

For additional information and registration info, please visit:


Higher Education Coaching Overview

There is a growing need within public colleges for leaders that have the knowledge, skills and expertise in change leadership strategies to support student success reform. Coaching strategies have been used nationally by Achieving the Dream, Completion by Design, and AACC to further support transformation student success reforms. By developing and supporting organizational coaches at a state level, the NYSSSC seeks to develop leaders who can help create and sustain institutional to ultimately enhance student success and completion at their home college and beyond.

Coaches provide facilitation of change management principles, content expertise around specific coaching topics, and strategic support to guided pathways colleges, as well as other colleges focused on student success reforms. Colleges can engage coaches in short or long-term support of student success projects. If a college is interested in working with a coach, they should reach out to Jennifer Miller, Executive Director, at jennifer(dot)miller(at)suny(dot)edu for more information or sign up using this link for more information: Sign up here to receive more information.

Resources & Publications:

For colleges interested in coaching support:

How to start or support coaching programs:

Questions? Contact Jennifer Miller at jennifer dot miller at suny dot edu or call 518-320-1370.

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