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New York State is committed to capacity building and leadership development targeted to support leaders and colleges in dramatically increasing the completion and success of its students. The NYS  Success Center serves as a critical intermediary to provide leadership for the coordination and identification of the best strategies for scale-up, the fusing of resources to maximize impact, and the implementation of evidence-based national strategies to help more students graduate.


In 2016, New York State received a Jobs for the Future (JFF) Student Success Center (SSC) national designation, joining a thriving national network of 17 centers. JFF is a national organization seeking to “drive change in the American workforce and education systems to promote economic advancement for all.”

The NYS Success Center (the Center), hosted by SUNY in partnership with key stakeholders, focuses on proven and evidence-based practices of student success initiatives. The Center prioritizes, promotes and disseminates innovative student success practices, research and policy across the state and nationally. The Center, as part of the JFF Student Success Center Network was originally launched with support from the Kresge Foundation and the Bill & Melinda Gates Foundation, to provide the infrastructure for establishing a centralized network that focuses in on “what works” and coordinates resources to positively impact New York State’s public higher education student experience and college completion.



  • Johanna Duncan-Poitier, Senior Vice Chancellor Office of Community Colleges and the Education Pipeline, SUNY
  • Jennifer Miller, NYS Success Center Executive Director and Assistant Vice Chancellor for Community Colleges, SUNY
  • Jill Cofield, Assistant Vice Chancellor for the Education Pipeline, SUNY
  • Alma Kanic-Franco, NYS Student Success Center Director of Operations and Project Manager, SUNY
  • Rochelle Duncan, REACH Project Manager, SUNY
  • Denise Zieske, Assistant Vice Chancellor Workforce Development, SUNY

Advisory Board

  • Chair: Randy VanWagoner, President, Mohawk Valley Community College
  • Renee Dimino, Associate Professor, Monroe Community College
  • Lew Kahler, Vice President for Learning and Academic Affairs, Mohawk Valley Community College
  • Deb Moeckel, Assistant Provost for Assessment and Community College Education, SUNY
  • Carol Ross, Vice President for Student Affairs & Chief Diversity Officer, SUNY Broome Community College & Coaching Academy Leadership Team

Strategic Advisors:

  • Kelley Evans, Senior Director, Jobs for the Future (JFF)
  • Hana Lahr, Senior Research Associate and Director of Applied Learning, CCRC
  • Melinda Karp, Founder & Principal, Phase Two Advisory
  • Alison Kadlec, Senior Partner, Sova
  • Gretchen Schmidt, Senior Fellow, NCII
  • Lia Wetzstein, Director, CCRI
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